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Delivery & Returns

Delivery Charges

Delivery costs for trade customers vary depending on the delivery location. Please see the details below:

 

  • Mainland UK - Free Shipping Over £300 Net, or 10% (Minimum £10)
  • Scottish Highlands and Islands  Free Shipping Over £650 Net, or 10% (Minimum £50)
  • Northern Ireland  Free Shipping Over £300 Net, or 10% (Minimum £10)
  • Isle of Man  Free Shipping Over £650 Net, or 10% (Minimum £50)
  • Isles of Scilly  Free Shipping Over £650 Net, or 10% (Minimum £50)
  • Channel Islands  Free Shipping Over £650 Net, or 10% (Minimum £50)
  • Other Remote Areas  Free Shipping Over £650 Net, or 10% (Minimum £50)

Returns Policy

If you wish to return an item or have any issues with your delivery, please notify us as soon as possible. For unwanted returns, this must be done within 30 days of receipt by emailing sales@formahouse.co.uk.

We will provide return instructions and process your refund once the item has been received and inspected at our warehouse.

  • Unless the item is faulty, return shipping costs are the customer's responsibility.
  • Original delivery charges will not be refunded.

For full trading terms & conditions, retailers can click here.

If you have any further questions, please contact our sales team.